FAQ
I. Are the travel expenses included in your packages or covered additionally?
Anything beyond these cities/ destinations past Wasilla or Palmer will encur a travel fee: Big Lake, Sutton, Alaska Glacier Lodge (Knik River Rd.) and Beluga Point outside of Anchorage. I love to travel to other Alaskan towns so please reach out if you have a dream destination and I will give you a travel cost price so Ican get there! :)
II. Can you edit me to look more ___?
My editing style includes soft edits to appearance such as pimple retouching, brightening, and teeth whitening. Other edits may occur due to my judgement. (maybe a nip slipped?) I do not drastically alter body parts and appearance with my edits. You are amazing the way that you are! :)
III. We want to include our pet(s) in the photos, is that okay?
Yes, for sure! Keep in mind though that if your pet is overly excited and is jumping and visiting it doesn't bother me, but it could take away from active shooting time. I have had families and individuals take photos with their doggos first thing to get them done, then the dog can play after.
IV. How long does it take to receive photos back?
Approximately 4 weeks for a branding or portrait session. I have an express edit option for $75 for sessions less than 2 hours which gets you them back in up to 5 business days and $100 for sessions more than 2 hours which gets you them back in up to 7 business days. Everything else is subject to times listed here or your contract.
V. How will the photos be delivered?
I will send you a digital online gallery with hi-res files that you can download from directly! Certain packages also have an s.d. drive included. If you'd like to add one to a package that it isn't included in, please let me know.
VI. Do you offer gift certificates?
Yes I do!
VIII. Do you give out raw/unedited files?
I do not give out any raw files. Everything is edited with care and to my creative vision for your session.
IX. Is there a deposit to book?
Yes, I send an invoice for 50% of the session cost. This is the retainer and it is non refundable, but is transferable to a new date and time or to use as credit for rescheduling if you give an ample notice (min 24 hours). It can be transferred 1 time to a new day or time with this notice. a 2nd reschedule would be subject to a no show. If you no show your spot is then forfeited and a new retainer is required to book again. It holds your spot on my schedule so that it isn’t booked for someone else. No session is booked until this is paid for. I give 24 hours for this to be paid or it will be cancelled. (I will reach out to you first) Typically businesses opt to pay 100% up front when the person who handles financials is not there to pay the other half at the session.
X. Are you LGBTQ or 4/20 friendly?
Absolutely!
Please send me a message if you have any questions on topics that I didn't answer here, and I will get back to you within 48 hours!
(photo credit of me- Brotzman Photography)
Let's Connect!
email: gradientdaisymedia@gmail.com
Phone number: (907)214-5068
Facebook:
Gradient Daisy Media
and Gradient Daisy Media Community group
Instagram:
@gradientdaisymedia
@gradientdaisybranding
For inquiries please use the questionnaire form on either the Branding Photography or Portrait Photography session pages. Thank you! - Kimi